Product Quality & Compliance Manager

Eden Prairie, Minnesota, United States · Quality Assurance

Description

OVERVIEW

Promote customer satisfaction and loyalty by ensuring that products sold are high-quality, accurately described, safe and without defects or damage. Develop and implement detailed technical quality guidelines, performance standards, and specifications for assigned product categories. Manage product evaluation to ensure compliance with these requirements. Emphasize education over enforcement, and avoiding and preventing problems once detected. Interact effectively with vendors, merchants, QC Inspection and nearly all other internal departments. Monitor, investigate, and resolve negative customer feedback trends and vendor performance.

ESSENTIAL JOB FUNCTIONS

Requirements

QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES


CAREER PATH

Senior QA Manager > QA Director

Benefits

What you'll get


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