Order Capture At Home Agent

Bowling Green, Kentucky, United States · Order Capture · 00633

Description

OVERVIEW

An Order Capture At-Home-Agent provides professional, courteous, responsive and accurate service to our customers from the comfort and convenience of their home office. This position serves as the first contact customers have with the company and will be responsible for the effective and efficient handling of customer needs including: answering inbound calls to assist customers in placing orders, completing transactions in real time, working simultaneously with multiple software applications, consistently following up on promises and commitments on a timely basis, and appropriately identifying and escalating unresolved issues.

ESSENTIAL JOB FUNCTIONS

Work Schedules and Requirement:

Requirements

QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES

Benefits

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